Our primary goal is complete customer satisfaction. If you are dissatisfied with the services provided, we will refund your money if the reasons are genuine and proven after an investigation. Please read the fine print of each deal before purchasing it; it contains all of the information about the services or products you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation policy

Requests for cancellation will only be allowed before the samples are collected in the case of a home sample pickup and before the test/service is performed in the case of a centre visit.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

Refunds will be sent to the original credit card used at the time of purchase if paid by credit card, and refunds will be made to the same account if paid by payment gateway name.