TERMS & CONDITIONS
Terms applicable to all users of Yoda Pharmacy India Pvt Ltd (Website, Mobile App, Blog etc)
Privacy of Data and End-User Accounts
The terms "personal information" and "sensitive personal data or information" are defined under the SPI Rules and are reproduced in the Privacy Policy.
Yoda Pharmacy India Pvt Ltd and/or its Services collect information on the devices you use to access the Website, as well as anonymous use data. The information gathered will only be used to improve the quality of Yoda Pharmacy India Pvt Ltd services and to develop new ones.
The Website gives Yoda Pharmacy India Pvt Ltd access to a registered User's personal email or phone number for communication purposes so that you can arrange appointments and use our services more easily. Data submitted at the time of registration and/or data gathered from the services utilised may be used for marketing and promotional purposes, but it will not be shared with any third parties.
The Privacy Policy sets out
The type of information collected from Users, including sensitive personal data or information.
The purpose, means and modes of usage of such information.
How and to whom Yoda Pharmacy India Pvt Ltd will disclose such information.
Other information mandated by the SPI Rules.
The User is expected to read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of:
The fact that certain information is being collected;
The purpose for which the information is being collected;
The intended recipients of the information;
The nature of collection and retention of the information;
Yoda Pharmacy India Pvt Ltd is not responsible for the veracity of any personal information, sensitive personal data, or information provided by the User to Yoda Pharmacy India Pvt Ltd or any other person operating on Yoda Pharmacy India Pvt Ltd behalf.
If the User has registered on the Website, the User is responsible for keeping his or her account access credentials and password confidential. The User is responsible for all use of his or her account and password, whether or not he or she authorised it. Any actual or suspected unauthorised use of the User's account or password must be promptly reported to Yoda Pharmacy India Pvt Ltd. Although Yoda Pharmacy India Pvt Ltd will not be liable for any losses you incur as a result of any unauthorised use of your account, you may be liable for the losses suffered by Yoda Pharmacy India Pvt Ltd or other parties as a result of such unauthorised use.
If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Yoda Pharmacy India Pvt Ltd has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Yoda Pharmacy India Pvt Ltd has the right to discontinue the Services to the User at its sole discretion.
Yoda Pharmacy India Pvt Ltd may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.
Content Listing and Information Dissemination
Yoda Pharmacy India Pvt Ltd or any of its licensors or service providers deliver the Services "as is" and "as available," with no warranties or guarantees (express or implied, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Yoda Pharmacy India Pvt Ltd does not guarantee the authenticity or completeness of any content or information supplied by Users on the Website/Testimonials/Blog or any other Yoda Pharmacy India Pvt Ltd digital property. Yoda Pharmacy India Pvt Ltd disclaims all liability arising from the User's use or reliance on the Website, the Services, representations made by other Users, content or information provided by users on the Website, or any opinion or suggestion given or expressed by Yoda Pharmacy India Pvt Ltd or any User in relation to any User or services to the fullest extent permitted by law.
The Website may be linked to the website of third parties, affiliates and business partners. Yoda Pharmacy India Pvt Ltd has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. The inclusion of any link on the Website does not imply that Yoda Pharmacy India Pvt Ltd endorses the linked site. The User may use the links and these services at User's own risk.
Yoda Pharmacy India Pvt Ltd assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User's equipment on account of User's access to, use of, or browsing of the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User's sole remedy is to discontinue using the Website.
Book Appointment and Call the Facility
Users can use Yoda Pharmacy India Pvt Ltd services in one of three ways: a) Book, which allows users to schedule an appointment on the Website; b) Value added telephonic services, which connects users to the call centre number provided on the Website. c) Walk-in to our service location.
- Yoda Pharmacy India Pvt Ltd will ensure Users are provided confirmed appointment on the Book facility. However, Yoda Pharmacy India Pvt Ltd has no liability if such an appointment is delayed or cancelled due to any or unavoidable reasons.
- If a User has utilized the telephonic services, Yoda Pharmacy India Pvt Ltd reserves the right to store such information, in accordance with our privacy policy.
Cancellation and Refund Policy
In the event that, the User has booked a paid appointment via the Website and wants to modify or cancel the order, the User will need to write to us at [email protected] or call the customer care to modify and/or cancel the order which is subject to availability of slots in case of modification and in case of cancellation, refund is subjected to the sole discretion of the Yoda Pharmacy India Pvt Ltd.
Users will not be entitled to any refunds in cases where, the services are available on the exact time of the scheduled appointment time and the User does not turn up, irrespective of the fact whether the User is required to wait or choose to not obtain the services.
No Doctor-Patient Relationship; Not for Emergency Use
Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, 'Information') that may be available on the Website (including information provided in direct response to your questions or postings) are informative and cannot be considered as liable statements from a licensed medical professional. The provision of such Information does not create a licensed medical professional/patient relationship, between Yoda Pharmacy India Pvt Ltd and you and does not constitute an opinion, medical advice, or treatment of any particular condition, but is only provided to process the tests ordered for you with locating appropriate medical care from a qualified professional.
It is hereby expressly clarified that the Information that you obtain or receive from Yoda Pharmacy India Pvt Ltd, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only. In no event shall we be liable to you or anyone else for any decision made or action taken by you on reliance on such information.
The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User facing a medical emergency (either on your or another person's behalf), please contact an ambulance service or hospital directly.
Express Disclaimers
Consult is intended for general purposes only and is not meant to be used in emergencies/serious illnesses requiring physical consultation. Further, if the Practitioner adjudges that a physical examination would be required and advises 'in-person consultation', it is the sole responsibility of the User, to book an appointment for physical examination and in-person consultation whether the same is with the Practitioner listed on the Website or otherwise. In case of any negligence on the part of the User in acting on the same leading to the condition of the User deteriorating, Yoda Pharmacy India Pvt Ltd shall not be held liable.
Yoda Pharmacy India Pvt Ltd is not a medical service provider, nor is it involved in providing any healthcare or medical advice or diagnosis, it shall hence not be responsible and owns no liability to either Users or Practitioners for any outcome from the consultation between the User and the Practitioner.
Consult is a platform being made available to Users to assist them to obtain consultation from Practitioners and does not intend to replace the physical consultation with the Practitioner.
Yoda Pharmacy India Pvt Ltd Blog Feed and Test Information
Yoda Pharmacy India Pvt Ltd blog Feed is an online content platform available on the website, wherein Practitioners who have created a Yoda Pharmacy India Pvt Ltd profile and Users who have created a user account can login and post health and wellness related content.
A User can use Yoda Pharmacy India Pvt Ltd feed by logging in from their health account, creating original content comprising text, audio, video, images, data or any combination of the same ("Content"), and uploading said Content to Yoda Pharmacy India Pvt Ltd servers. Yoda Pharmacy India Pvt Ltd India Pvt Ltd will make available to the User a gallery of images licensed by Yoda Pharmacy India Pvt Ltd from a third party stock image provider. The User can upload their own images or choose an image from the Yoda Pharmacy India Pvt Ltd Gallery. Yoda Pharmacy India Pvt Ltd does not provide any warranty as to the ownership of the intellectual property in the Yoda Pharmacy India Pvt Ltd Gallery and the User acknowledges that the User will use the images from the Yoda Pharmacy India Pvt Ltd Gallery at their own risk. Yoda Pharmacy India Pvt Ltd shall post such Content to Yoda Pharmacy India Pvt Ltd blog feed at its own option and subject to these Terms and Conditions. The Content uploaded via Yoda Pharmacy India Pvt Ltd blog feed does not constitute medical advice and may not be construed as such by any person.
The User acknowledges that they are the original authors and creators of any Content uploaded by them via Yoda Pharmacy India Pvt Ltd blog feed and that no Content uploaded by them would constitute an infringement of the intellectual property rights of any other person. Yoda Pharmacy India Pvt Ltd reserves the right to remove any Content which it may determine at its own discretion as violating the intellectual property rights of any other person. The User agrees to absolve Yoda Pharmacy India Pvt Ltd from and indemnify Yoda Pharmacy India Pvt Ltd against all claims that may arise as a result of any third party intellectual property right claim that may arise from the user's uploading of any Content on Yoda Pharmacy India Pvt Ltd blog feed. The User may not use the images in the Yoda Pharmacy India Pvt Ltd Gallery for any purpose other than those directly related to the creation and uploading of Content to Yoda Pharmacy India Pvt Ltd blog feed. The User also agrees to absolve Yoda Pharmacy India Pvt Ltd from and indemnify Yoda Pharmacy India Pvt Ltd against all claims that may arise as a result of any third party intellectual property claim if the User downloads, copies or otherwise utilizes an image from the Yoda Pharmacy India Pvt Ltd Gallery for his/her personal or commercial gain.
The user hereby assigns to Yoda Pharmacy India Pvt Ltd, in perpetuity and worldwide, all intellectual property rights in any Content created by the User and uploaded by the User via Yoda Pharmacy India Pvt Ltd Blog feed.
Yoda Pharmacy India Pvt Ltd shall have the right to edit or remove the Content and any comments in such manner as it may deem Yoda Pharmacy India Pvt Ltd Blog feed at any time.
The User agrees not to upload Content which is defamatory, obscene or objectionable in nature and Yoda Pharmacy India Pvt Ltd reserves the right to remove any Content which it may determine at its own discretion to violate these Terms and Conditions or be violative of any law or statute in force at the time. The User agrees to absolve Yoda Pharmacy India Pvt Ltd from and indemnify Yoda Pharmacy India Pvt Ltd against all claims that may arise as a result of any legal claim arising from the nature of the Content posted by the User on Yoda Pharmacy India Pvt Ltd blog Feed.
A User may also use Yoda Pharmacy India Pvt Ltd blog feed in order to view original content created by Practitioners and to create and upload comments on such Content, where allowed.
User acknowledges that the Content on Yoda Pharmacy India Pvt Ltd Blog feed reflects the views and opinions of the authors of such Content and does not necessarily reflect the views of Yoda Pharmacy India Pvt Ltd.
User agrees that the content they access on Yoda Pharmacy India Pvt Ltd blog feed does not in any way constitute medical advice and that the responsibility for any act or omission by the User arising from the User's interpretation of the Content, is solely attributable to the user. The User agrees to absolve Yoda Pharmacy India Pvt Ltd from and indemnify Yoda Pharmacy India Pvt Ltd against all claims that may arise as a result of the User's actions resulting from the User's viewing of Content on Yoda Pharmacy India Pvt Ltd blog feed.
The User acknowledges that all intellectual property rights in the Content on Yoda Pharmacy India Pvt Ltd Blog feed vests with Yoda Pharmacy India Pvt Ltd. The User agrees not to infringe upon Yoda Pharmacy India Pvt Ltd's intellectual property by copying or plagiarizing content on Yoda Pharmacy India Pvt Ltd blog feed. Yoda Pharmacy India Pvt Ltd reserves its right to initiate all necessary legal remedies available to them in case of such an infringement by the User. All comments created and uploaded by the User on Yoda Pharmacy India Pvt Ltd blog feed will be the sole intellectual property of Yoda Pharmacy India Pvt Ltd. The User agrees not to post any comments on Yoda Pharmacy India Pvt Ltd blog feed that violate the intellectual property of any other person. Yoda Pharmacy India Pvt Ltd India Pvt Ltd reserves the right to remove any comments which it may determine at its own discretion as violating the intellectual property rights of any other person. The User agrees to absolve Yoda Pharmacy India Pvt Ltd from and indemnify Yoda Pharmacy India Pvt Ltd against all claims that may arise as a result of any third party intellectual property right claim that may arise from the User's uploading of any comment on Yoda Pharmacy India Pvt Ltd blog feed.
User agrees not to post any comments which are defamatory, obscene, objectionable in nature and Yoda Pharmacy India Pvt Ltd reserves the right to remove any comments which it may determine at its own discretion to violate these Terms and Conditions or be violative of any law or statute in force at the time. The User agrees to absolve Yoda Pharmacy India Pvt Ltd from and indemnify Yoda Pharmacy India Pvt Ltd against all claims that may arise as a result of any legal claim arising from the nature of the comments posted by the User on Yoda Pharmacy India Pvt Ltd blog feed.
Content Ownership and Copyright Conditions of Access
The contents listed on the Website are (i) User-generated content, or (ii) belong to Yoda Pharmacy India Pvt Ltd India Pvt Ltd. The information that is collected by Yoda Pharmacy India Pvt Ltd directly or indirectly from the End-Users and the Practitioners shall belong to Yoda Pharmacy India Pvt Ltd. Copying of the copyrighted content published by Yoda Pharmacy India Pvt Ltd on the Website for any commercial purpose or for the purpose of earning a profit will be a violation of copyright and Yoda Pharmacy India Pvt Ltd reserves its rights under applicable law accordingly.
Yoda Pharmacy India Pvt Ltd authorizes the User to view and access the content available on or from the Website solely for ordering, receiving, delivering and communicating only as per this Agreement. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website (collectively, "Yoda Pharmacy India Pvt Ltd Content"), are the property of Yoda Pharmacy India Pvt Ltd and are protected under copyright, trademark and other laws. User shall not modify the Yoda Pharmacy India Pvt Ltd Content or reproduce, display, publicly perform, distribute, or otherwise use the Yoda Pharmacy India Pvt Ltd Content in any way for any public or commercial purpose or for personal gain.
User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
Reviews and Feedback
By using this Website, you agree that any information shared by you with Yoda Pharmacy India Pvt Ltd is subject to our Privacy Policy. You are solely responsible for the content that you choose to submit for publication on the Website, including any feedback, ratings, or reviews ("Critical Content") relating to the services. The role of Yoda Pharmacy India Pvt Ltd in publishing Critical Content is restricted to that of an 'intermediary' under the Information Technology Act, 2000. Yoda Pharmacy India Pvt Ltd disclaims all responsibility with respect to the content of Critical Content, and its role with respect to such content is restricted to its obligations as an 'intermediary' under the said Act. Yoda Pharmacy India Pvt Ltd shall not be liable to pay any consideration to any User for re-publishing any content across any of its platforms.